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Monday, 19 Feb 2018

Canadians sue Sony by filing class action

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Canadians sue Sony by filing class action after data breach

Toronto lawyers have filed a proposed class-action lawsuit against Sony, after the well known data breach that caused personal and financial data to be stolen from the Playstation Network servers. The class action is seeking more than $1 canadian billion dollars on behalf Canadian PlayStation customers whose data may have been stolen by hackers.

It has been alleged that Sony shut down their PSN after realizing that their network has been attacked, but did not notify of the security breach on the accounts of some 77 million global users until days later. Sony claimed on a press conference that the reason for the delay was that they weren't sure of the extent of the attack and only when they knew for sure they promptly advised their customers.

Names, addresses, e-mails, birthdays, passwords and credit and debit card information were stolen. Some one million Canadians may have been affected.
Sony has since apologized for the breach and offered the so-called "welcome back" plan, that will take effect after the PSN gets back online and will provide customers with a free month of the paid Playstation Plus membership, as well as free downloads.

In the same press conference Sony offered to pay for a credit report to americans, but has yet to detail a similar option to Canadians, lawyers from McPhadden Samac Tuovi LLP said.

The lead plaintiff in the case, Natasha Maksimovic, is a 21-year-old Mississauga, Ont., resident and avid PlayStation user.

"If you can't trust a huge multi-national corporation like Sony to protect your private information, who can you trust? It appears to me that Sony focuses more on protecting its games than its PlayStation users," she said in a media release.

Maksimovic has not noticed fraudulent activity on her credit card to date.

The lawsuit claims damages in excess of $1 billion, which includes having the company cover the costs of monitoring services and fraud insurance coverage for two years.

A lawyer working on the case said hundreds of Canadians have already signed on to the suit as participants, which has yet to be granted official class action status by a judge.

It follows a separate class action filed in the U.S. last week. However, as we have reported before, the U.S the Supreme Court gave corporations a major win in by ruling a 5-4 decision in which companies can block their disgruntled customers from joining together in a class-action lawsuit. This same ruling does not apply in Canada.

The electronic giant's chief executive Howard Stringer came under fire again Tuesday as Sony revealed hackers may have stolen data from another 25 million accounts in a second attack on its Sony Online Entertainment network.

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